Landlord Information & Our Charges

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Clear Fees. Honest Advice. Complete Transparency.

Whether you're letting your first property or managing a growing portfolio, understanding your responsibilities as a landlord has never been more important. At Norfolk Roots, we believe in complete transparency around our services, fees and the support we provide. 

This page is designed to give you a clear understanding of what's involved in letting a property, our services and charges, and how we can help protect your investment.

No hidden costs. No confusing jargon. Just straightforward advice from an experienced local team.

Why Landlords Choose Norfolk Roots

Nearly 20 Years Experience 

Helping landlords across Norfolk successfully let and manage property since 2008.

Propertymark Qualified 

Professional standards, ongoing training and industry compliance.

Hundreds of properties managed

Trusted by landlords throughout North Norfolk, Norwich and beyond.

Local Knowledge

Practical advice backed by genuine local market expertise.

Local Expertise. Proven Experience.

For nearly two decades, we've been helping landlords across North Norfolk, Norwich and the surrounding villages successfully let and manage their properties.


Today, we manage hundreds of properties throughout the county. We work with landlords every day to navigate everything from tenant management and property maintenance to compliance requirements and ever-changing legislation.


As proud members of Propertymark, we are committed to maintaining the highest professional standards within the lettings industry through ongoing professional development, legislative training and adherence to strict industry standards.

Whether you're letting your first property, growing a portfolio or reviewing your current agent, our experienced team is here to provide practical advice, proactive support and genuine local expertise every step of the way.

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Let Only Service

Our Let Only service is ideal for landlords who wish to manage the tenancy themselves whilst benefiting from professional marketing, tenant sourcing, and tenancy setup.
 
Included:

  • Professional marketing of your property
  • Accompanied viewings
  • Applicant qualification
  • Tenant referencing
  • Right to Rent checks
  • Tenancy agreement preparation
  • Compliance document serving
  • Deposit registration
  • •Collection of the first month's rent
  • Key handover
Fee: First month's rent plus VAT.
 

Fully Managed Service

Our Fully Managed service provides complete support throughout the tenancy, allowing landlords to enjoy the benefits of property investment without the day-to-day administration.
 
Included:
 

  • Everything within our Let Only service
  • Monthly rent collection
  • Monthly landlord statements
  • Tenant liaison
  • Routine property inspections
  • Maintenance coordination
  • Contractor management
  • Annual rent reviews
  • Rent increase notices
  • Deposit negotiations
  • End of tenancy management
  • Ongoing compliance support
Fee: 50% of the first month's rent plus 12% + VAT per calendar month.

Additional Services & Charges

Service Fee
Property Inspection & Report£100 + VAT
Key Holding Service£150 + VAT
Tenancy Renewal£150 + VAT
Section 13 Rent Increase Notice£100 + VAT
Possession Notice Preparation & Service£150 + VAT
Miscellaneous Duties£75 + VAT per hour

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We can also arrange the following, with prices available on request:


  • Energy Performance Certificates (EPCs)
  • Gas Safety Certificates
  • Electrical Installation Condition Reports (EICRs)
  • Legionella Risk Assessments
  • Professional Inventories
  • Professional Check-Out Reports

Inventory & Check-Out Report Fees

We strongly recommend a professional inventory and schedule of condition for all tenancies.

A detailed inventory provides essential evidence should a dispute arise at the end of a tenancy. It can significantly strengthen a landlord's position during deposit negotiations.


Inventory Reports


Bedrooms Unfurnished Part Furnished Fully Furnished
1 Bedroom £100 + VAT £115 + VAT £140 + VAT
2 Bedrooms £110 + VAT £125 + VAT £150 + VAT
3 Bedrooms £120 + VAT £135 + VAT £160 + VAT
4 Bedrooms £135 + VAT £150 + VAT £175 + VAT
5 Bedrooms £145 + VAT £160 + VAT £185 + VAT
6+ Bedrooms £155 + VAT £170 + VAT £195 + VAT


Check-Out Reports


Bedrooms Unfurnished Part Furnished Fully Furnished
1 Bedroom £80 + VAT £95 + VAT £120 + VAT
2 Bedrooms £90 + VAT £105 + VAT £130 + VAT
3 Bedrooms £100 + VAT £115 + VAT £140 + VAT
4 Bedrooms £115 + VAT £130 + VAT £155 + VAT
5 Bedrooms £125 + VAT £140 + VAT £165 + VAT
6+ Bedrooms £135 + VAT £150 + VAT £175 + VAT

Landlord Responsibilities & Compliance

As a landlord, you have a number of legal responsibilities designed to protect both your property and your tenants.

These may include:
 

  • Maintaining a valid EPC
  • Gas Safety compliance
  • Electrical Safety compliance
  • Smoke and Carbon Monoxide alarms
  • Deposit protection
  • Right to Rent obligations
  • Property maintenance requirements
  • Fitness for Human Habitation standards
 
If you're unsure which of these apply to your property, our team will be happy to guide you through the requirements.
 

Frequently Asked Questions

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Property Management with a Personal Touch

At Norfolk Roots, we don’t just manage properties – we protect investments, care for tenants, and build lasting relationships with landlords.

We’re proactive communicators, detail-obsessed, and always two steps ahead, so you don’t have to be.